An individual who has not filed an unemployment claim but has received a debit card or an unemployment insurance (UI) finding letter in the mail has most likely been the target of fraud. An individual’s personal identifying information is being used by fraudsters to file an unemployment claim is likely due to a prior cyber hack or data breach, such as the Equifax breach. It is imperative that individuals take the following steps if they have not filed an unemployment claim and have erroneously received an unemployment debit card or UI finding letter in the mail:
- Immediately call IDES at 800.814.0513 and when prompted:
- Select the English or Spanish language option
- Selection option 1 for claimants
- Selection option 5 to report identity theft
- Do not activate the debit card that was mailed to you.
- Have your credit report checked for possible suspicious activity and post a fraud alert.
- Visit the Federal Trade Commission’s website to learn helpful tips on recognizing and reporting identity theft.
To read the full statement from IDES, click here.